HCOM 214: Interpersonal COMM & Conflict

Learning interpersonal communication skills to improve every part of our lives

Active Listening Prompt #2

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I consider my best friend Natalie to be an effective listener. She has several qualities that make her an effective listener. First, is that she always keeps eye contact with me while I am speaking. I could be telling her a long and boring story and she will stay focused on me the entire time. I know some people that get distracted and look at other stuff while I’m speaking. It makes me feel like I’m being annoying and that they don’t care about what I’m saying. Second, is that she will ask questions while I’m telling a story or even after I’m done talking. This shows that she was paying attention because she’s asking for clarifying details or even giving me advice on what to do. In the chapter this was referred to as giving feedback and responding. When you have no comment to what someone says and you were making a bit of eye contact, it seems like you were only pseudo-listening. You were acting like you were paying attention, but in reality you weren’t. Third, is that she gives really good advice. I can rely on her to always help me when I need her and to never judge my actions. I always go to her when I feel stressed because of school or when I’m having a problem with a guy. If I’m feeling sad she always knows how to cheer me up. Fourth, is that she is really good at keeping secrets. Now a days, it is really hard to find people you can trust. Not once has she ever let me down. She is a really understanding and caring person. I think someone who is an effective listener has to have all of these qualities. Unfortunately, not every person has the ability to be an effective listener.

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