HCOM 214: Interpersonal COMM & Conflict

Learning interpersonal communication skills to improve every part of our lives

Blog #4: Listening

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The most effective listener is my roommate and best friend. I come to her with all my problems and she is always ready to listen. She possesses all the qualities of an effective listener. She devotes her attention to me, interprets what I am saying, she gives feedback when I am done speaking, and she uses back-channel cues and paraphrases. When I am speaking, I can tell she is listening effectively because of her constant eye contact, her feedback, and her back-channel cues, such as nodding, facial expressions, and small responses. She does not possess any ineffective listening. She does show pseudo-listening, aggressive listening, or narcissistic listening. I know this because she is actually listening and not just acting like it, she does not use my conversation just for aggressive reasons, and she does not use my conversation to redirect it to something about herself.


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